COMPANY VISION
We are making finance simple. For millions in India.
Groww is on a mission to democratize access to financial services for millions of Indians responsibly. We are a customer-first company. We believe in crafting the best and most delightful user experience for our customers. And we leverage first principle thinking and
technology to solve problems at scale. If this excites you, join us.
ABOUT GROWW
Groww is India's fastest growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is,
backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Captial, and Y Combinator.
OUR VALUES
We take pride in our values and hold ourselves to a high standard on:
• Radical customer centricity
• Simplicity in our products and personalities
• Long term thinking
• Having a growth mindset
• Having a tech-product bias
Responsibilities:
• Documentation & Verification of Customer and Business Banking account Information to validate customers incompliant with KYC
requirements
• Validation of various regulatory documents submitted by the Customers
• Ensure that all customer requests are completed timely by adhering to procedures and guidelines
• Ensure in performing due diligence of all required processing steps and check parameters defined in the process
• Ensure all exceptions or deviations are escalated to management on a timely basis.
• Meet all the Productivity and Accuracy targets defined for the process
• Follow all the Audit Compliance policies applicable to the process.
EXPERTISE AND QUALIFICATIONS
Qualifications:
• Graduate with 0-1 year of experience
• Comfortable working for 6 days in a week
Role: Customer Onboarding - Non Voice
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Temporary/Contractual
Role Category: Non Voice
Education
UG: B.Sc in Any Specialization, B.A in Any Specialization, B.Com in Any Specialization, B.B.A/ B.M.S in Any Specialization, Any Graduate
Key Skills
Monthly based
Karnataka , India
